FAQ: Herbalist's Primer
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Will I be able to pick which Notebook I get?

Yes, you will get to choose in Backerkit

Last updated: August 25, 2021 11:33

Will I be able to add-on extra copies of the book, extra Posters and Notebooks?

Yes, you will be able to add-on extra copies of things in Backerkit.

Last updated: August 25, 2021 11:33

Where will this be shipping from?

Most of the orders will be shipping from the US - but we will have UK- and EU-friendly shipping! Delivery of these orders will be done out of the United Kingdom and Germany. Please check with your local post about any fees that still may apply!

Countries and regions excluded from this include, but are not limited to: Asia, Oceania (NZ & AU), Africa. Please check to see if your country qualifies as the EU. All orders outside the UK/EU will be shipped from the United States.

Last updated: September 16, 2021 07:19

Do you have more Stretch Goals planned?

No, we will not be introducing any more stretch goals.

Last updated: September 16, 2021 07:19

How do I stock this as a retailer?

Please reach out to us directly at wholesale@exaltedfuneral.com for retailer purchase options.

Last updated: September 08, 2021 12:31

Does the physical tier include the PDF?

Yes it does! It also includes .epub and .mobi formats.

Last updated: September 16, 2021 07:19

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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